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Monday adapter & Zoho `closeTicket` Updates

New Monday.com adapter docs, and an updated Zoho closeTicket that now writes the chat transcript as a Note on the contact.

Added​

  • Monday.com adapter — full documentation for the new Monday adapter: getCustomerDetails, createItem, updateItem, changeStatus, and crmGetFields. Covers the required crmConfig (authToken, boardId, groupId, phoneColumnId, statusColumnId, workspaceUrl), column-ID vs. column-title gotchas, per-column-type value formats (status, dropdown, date, phone, email, text), phone-format flags (useNationalDigits / useFullPhoneNumber), and the additionalFieldsQuery / additionalFieldsVariables hooks for pulling extra item columns onto crmData.

Improved​

  • Zoho closeTicket — now writes the chat transcript as a Note on the contact by default (Zoho Create Notes API), using a new stable crmData.contactId so the note always lands on the original contact even after later createRecord / updateRecord calls move recordId to another module. The record PUT only runs when there's something to update (crmConfig.closeTicketDateField set, or YAML params passed) — no more spurious updates on agent-resolved chats. New crmConfig options: disableCloseTicketNote to opt out of the note, and closeTicketNoteTitle to override the note-title prefix (default שיחת ווצאפ).