Ten new (SUB) webhook scenarios cover the full chat lifecycle — pending, resolved (with by-agent / by-bot variants), labels, external bot toggles, and channel health — so you can subscribe an external system to any of them via a single webhook. The newly-added Data Storage and updateCrmData docs are refined to match the rest of the Func reference style, with worked before/after examples for every mergingMode.
Added an SLA scenario suite to the Scenario Marketplace to help track response-time SLAs using a simple per-chat data store record and a default sla label.
New this week: comments on every docs page, three subscribe-to-events templates for template messaging and assignment webhooks, and a scheduled scenario for recovering passive bulk chats.
A new scheduled scenario added to the marketplace for closing out pending chats at the end of the business day.
Browse, understand, and copy ready-made automation scenarios directly into Texter — no starting from scratch.